KP
Kim P

1 reviews | Active since Jul 2015

09 Dec 2017, 11:46

The worse bank ever

Been banking with them since 1999 and believe me the service I get from them when I am in need of money job I can not believe, their bank chargers are so high if I calculate all the years chargers then I would have been a millionaire. Imagine a Carmen Fisher even told me they re stopping all my credit for 6 months, dies they are disgusting. I just had to get my salary paid in this month and next month it was too late to change my banking details. Believe me, I am leaving this stupid bank with my husband and our business account, hey are a shame, for making you feel like a stupid after they put the county in. Junk status. I am so angry I will never ever give them anny business again...

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Replies (2)
Standard Bank
Standard Bank's reply10 Dec 2017, 04:19
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Simphiwe Mtolo

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Dec 2017, 14:41
Official

Dear Kim

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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