KS
Kuba S

1 reviews | Active since Jul 2011

03 Feb 2016, 12:45

The \we can't\"bank"

I currently live in the Netherlands. <br> <br> I have a Standard Bank account in South Africa, which I use to pay for my mortgage for my house in South Africa.<br> My cheque card expires in March 2016. I need a new cheque card, but Standard Bank simply seems unable to help me. If I don't get a card, I cannot use internet banking.<br> <br> As I live in Europe now, I cannot come into a branch. <br> <br> Standard Bank's default answer seems to be \We can't\"\".<br> "

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Replies (1)
Standard Bank
Standard Bank's reply04 Feb 2016, 08:57
Official
Hello kubajj,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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