TN
Tasha N
1 reviews | Active since Dec 2019
07 Dec 2019, 11:06
The waiting nightmare!!!!
I app**** for a loan with Standard bank on the 25th of November and was told that I only qualify for a credit card which I accepted and sent through the requested documents on the same day(25th November 2019) I have been calling them since and have not received any feedback as to the outcome of my application. Every time I call they keep telling me that it is at some department and they will be in contact, that was 2 WEEKS AGO!!!!!
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Replies (2)
Standard Bank's replyOfficial
08 Dec 2019, 04:34Hello Tasha,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply08 Dec 2019, 04:34
Official
Hello Tasha,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
18 Dec 2019, 12:01Dear Tasha Nyoni
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply18 Dec 2019, 12:01
Official
Dear Tasha Nyoni
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***