The usual useless service continues
<p>I closed my current account because your service is so bad, and then used the secure message facility on the website to request the debit order banking details from my home loan to be changed to my new bank. But true to form no-one has actioned the debit order baking details change I requested on my secure message. Nobody has phoned me to query the situation or follow up on the situation at all.</p> <p>If someone at Standard bank is at all interested in making these changes so that my monthly installment gets paid you are welcome to contact me.</p>
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Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
