MS
Margaret S
1 reviews | Active since Oct 2009
13 Dec 2023, 14:13
The usual sloppy performance. Standard Bank does not comply with FICA.
Standard Bank has just asked me to update and confirm my details on the most ridiculous prepopulated form which does not allow for correct information!!!!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
13 Dec 2023, 14:17Good day Margaret
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Dec 2023, 14:17
Official
Good day Margaret
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Dec 2023, 15:37Good day
Thank you for taking our call.
Your concerns were noted and we promise to improve our service.
Your loyalty and support is highly appreciated.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Your concerns were noted and we promise to improve our service.
Your loyalty and support is highly appreciated.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Dec 2023, 15:37
Official
Good day
Thank you for taking our call.
Your concerns were noted and we promise to improve our service.
Your loyalty and support is highly appreciated.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Your concerns were noted and we promise to improve our service.
Your loyalty and support is highly appreciated.
Kind regards
Standard Bank Hello Peter Team
***
MS
Margaret S's updateReviewer Update
13 Dec 2023, 15:44I will wait for the bank to get back to me shortly as promised. I was told now and know that Standard Bank pays the extemely unreliable credit bureau TransUnion for the incorrect information they have.
My report originated from a pop-up message that arrived in my internet banking today asking me to confirm my details without giving me the option of giving them the correct information.
My report originated from a pop-up message that arrived in my internet banking today asking me to confirm my details without giving me the option of giving them the correct information.
MS
Margaret S's update13 Dec 2023, 15:44
Reviewer Update
I will wait for the bank to get back to me shortly as promised. I was told now and know that Standard Bank pays the extemely unreliable credit bureau TransUnion for the incorrect information they have.
My report originated from a pop-up message that arrived in my internet banking today asking me to confirm my details without giving me the option of giving them the correct information.
My report originated from a pop-up message that arrived in my internet banking today asking me to confirm my details without giving me the option of giving them the correct information.
Standard Bank's replyOfficial
13 Dec 2023, 17:19Hi Margaret
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Dec 2023, 17:19
Official
Hi Margaret
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***