AB
Avthar B

1 reviews | Active since Mar 2021

22 Jun 2022, 12:24

The useless bank!!!!

I was advised the incorrect information by an agent from standard bank.

now they saying my account is in arrears yet it was the agent that made the mistake, i have called and left so many messages, not a single manager or team leader could help me.

what a **** service!!!!!would never recommend STANDARD BANK TO ANYONE

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Replies (2)
Standard Bank
Standard Bank's reply22 Jun 2022, 12:28
Official
Good day Avthar

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply24 Jun 2022, 09:26
Official
Good Morning Avthar

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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