The standard with Standard Bank is appauling

Good day,

I have been calling Standard bank to tell them that I have had service charges that are being debited to my credit card over and over again. Your questions about my life and I still do not get any of the questions correct. One of the questions : Do you have a finance account with Miway? I answer : No. It is an insurance company. Standard Bank: "Incorrect". Standard Bank: "Do you have a mortgage with SA?" I answer "No", Standard Bank : "Incorrect" Then you tell me I am blocked! I can phone tomorrow. Hold on here... I am telling you about *****/incorrect debits.. Standard Bank is telling me I have accounts that do not exist! This is not security? This is wasting my money and time. You cannot block me from reporting *****!