The Snail Service

I moved to Standard Bank hoping to have exceptional service as I got my car financed under them. I recently had a car accident and got a personal Loan from them. I thought they treating me well by caring for their customers. I opened a Cheque account and moved everything under them. I must say, I regret ever doing that because their service is the worst thing I’ve ever got. Debit Orders go Off with receiving notifications. Sometimes withdrawals don’t notify you at all. I find this very bad at this time and age.

Again, I was auditing my Bank statement and to my surprise I saw a Transfer of 770 to an account number that only show my account number (yes like that) and I was not notified of that transaction, thus I cantacted them and they cannot account for this money telling me that they will be investigating.

I have opened a cheque account at ABSA that I used as my VISA Account and I will be moving my business to them. I will be settling everything I have under them as of this month.

This is ******* service really!