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Esther D
1 reviews | Active since Mar 2014
14 Jun 2024, 12:07
The service we get at STD Bank is beyond pathetic
I sent an email to my business banker Hendrik Matjila on the 6th of June for reinvestment of the matured investment. He rep**** by saying that he’s available on the 11th & 12th June and i have confirmed my availability for both days so that we may do telephonic transaction,till today i haven’t received a phone call from him,nor notification about anything.Today phoned him 3x on his cellphone and once on landline,without success,no response as usual.
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Standard Bank's replyOfficial
14 Jun 2024, 12:12Dear Esther,
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the business complaints team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the business complaints team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply14 Jun 2024, 12:12
Official
Dear Esther,
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the business complaints team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority.
We have reached out to the business complaints team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
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