SR
Sheldon R

1 reviews | Active since Sept 2025

15 Sept 2025, 09:55

The service is ****

Not releasing money that was paid to me lawfully, verification and confirmation send to the relevant departments and they just ignore me. They don't assist me in any way. My father's funeral couldn't be paid and now I am struggling to get hold of anyone . Payment was made via real-time payment on 10 September 2025 at 07:35 and it is below the limit allowed. Pathetic Service Received and no progress nor resolution

0
Replies (1)
Standard Bank
Standard Bank's reply15 Sept 2025, 10:48
Official
Good day Sheldon, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team
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