SM
Sibusiso M
1 reviews | Active since Oct 2012
09 Dec 2019, 16:51
The SBSA mobile is ****!
The SBSA mobile is ****! Account is up to date, but my airtime has still not be loaded... 10 days later
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
11 Dec 2019, 05:28 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply11 Dec 2019, 05:28
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
SM
Sibusiso M's updateReviewer Update
11 Dec 2019, 20:58I want my ****ing airtime!!!
SM
Sibusiso M's update11 Dec 2019, 20:58
Reviewer Update
I want my ****ing airtime!!!
SM
Sibusiso M's updateReviewer Update
13 Dec 2019, 08:42This is ****, I am still waiting for my airtime... or should I cancel the service and move to another bank?
FNB offers similar benefits
FNB offers similar benefits
SM
Sibusiso M's update13 Dec 2019, 08:42
Reviewer Update
This is ****, I am still waiting for my airtime... or should I cancel the service and move to another bank?
FNB offers similar benefits
FNB offers similar benefits
SM
Sibusiso M's updateReviewer Update
23 Dec 2019, 13:38Here’s the **** response I got from Xavier Classie
The reason you did not receive airtime on the 1st December 2019, is due to the fact that you being on a prepaid status with Standard bank mobile.
You may only receive the benefits should you migrate to a contract status.
In order to migrate to the contract status we do require bank statements and the migration will only take place effective in January 2020.
I had been receiving airtime without any hassles, but December everything stopped without any notice!
Going straight to FNB, the offer similar product less SBSA ****.
The reason you did not receive airtime on the 1st December 2019, is due to the fact that you being on a prepaid status with Standard bank mobile.
You may only receive the benefits should you migrate to a contract status.
In order to migrate to the contract status we do require bank statements and the migration will only take place effective in January 2020.
I had been receiving airtime without any hassles, but December everything stopped without any notice!
Going straight to FNB, the offer similar product less SBSA ****.
SM
Sibusiso M's update23 Dec 2019, 13:38
Reviewer Update
Here’s the **** response I got from Xavier Classie
The reason you did not receive airtime on the 1st December 2019, is due to the fact that you being on a prepaid status with Standard bank mobile.
You may only receive the benefits should you migrate to a contract status.
In order to migrate to the contract status we do require bank statements and the migration will only take place effective in January 2020.
I had been receiving airtime without any hassles, but December everything stopped without any notice!
Going straight to FNB, the offer similar product less SBSA ****.
The reason you did not receive airtime on the 1st December 2019, is due to the fact that you being on a prepaid status with Standard bank mobile.
You may only receive the benefits should you migrate to a contract status.
In order to migrate to the contract status we do require bank statements and the migration will only take place effective in January 2020.
I had been receiving airtime without any hassles, but December everything stopped without any notice!
Going straight to FNB, the offer similar product less SBSA ****.
Standard Bank's replyOfficial
31 Dec 2019, 10:58Hi Sibusiso
Feedback has been given to via email.
Kind regards
Complaint Resolution Centre
Feedback has been given to via email.
Kind regards
Complaint Resolution Centre
Standard Bank's reply31 Dec 2019, 10:58
Official
Hi Sibusiso
Feedback has been given to via email.
Kind regards
Complaint Resolution Centre
Feedback has been given to via email.
Kind regards
Complaint Resolution Centre