JC
Janet C
1 reviews | Active since Apr 2020
14 Apr 2026, 14:38
The new online Internet Standard Bank system A nightmare to use
It is a nightmare to use. Transfer money from money market account to current account and then try to pay a benefiary says you do not have sufficient funds but current account balance well above the funds required. Try to phone Standard Bank wait for ever, eventually get someone. Told it is the new system, try again later. Ref number *** from Welhemi Makgahlera
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Apr 2026, 15:04Dear Janet
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Apr 2026, 15:04
Official
Dear Janet
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 Apr 2026, 17:56Dear Janet
Thank you for taking our call.
Thank you for taking our call.
We are pleased to hear that you were able to resolve this matter.
Have a great evening further.
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Apr 2026, 17:56
Official
Dear Janet
Thank you for taking our call.
Thank you for taking our call.
We are pleased to hear that you were able to resolve this matter.
Have a great evening further.
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***