LW
Laurence W
1 reviews | Active since Oct 2019
10 Feb 2021, 11:58
The New attitude at Standard bank
Ii have banked with them for 30 years and increased and decreased my credit limits as necessary. With no bother or fuss, in fact their advert advocates their app can do this!
They know my investment with them, they know my credit score, they know my expenses........ but no I have to give them payslips and expenses. They have all this information , why have a relationship banker if this is how you are treated
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
11 Feb 2021, 02:17Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply11 Feb 2021, 02:17
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
