KS
Kagiso S

1 reviews | Active since Nov 2023

08 Aug 2024, 13:16

THE MOST USELESS STANDARD BANK BRANCH FESTIVAL MALL

Standard Bank Branch Festival Mall , 08/08/2024 A bunch of useless arrogant human beings.... we have been on a queue since 11:45 till 12:45 they left us on the queue to say they going on lunch .. the queue is long no supervisor, no branch manager on site to assist.. I plan to withdraw all my money and leave this bank that hires inconsiderate people... Imagine living even the elderly on the line

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Replies (1)
Standard Bank
Standard Bank's reply08 Aug 2024, 13:50
Official
Dear Kagiso, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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