TK
Tsholofelo K

1 reviews | Active since Dec 2015

20 Jul 2016, 07:02

The most pathetic service by *********** staff members

<p>Nonkululuko Sithole I want to know how did you arrive to the conclusion of your investigation whereas all you have been singing was that complaint officer will call me and none of you has contacted me.</p> <p>Explain to me how can you people run unauthorised debit orders from my account,6times same time in one day</p> <p>Why didn't you debit the account from November 2015 as agreed</p> <p>The two cars were purchased in 2015 why was I told only one car is reflecting on the system.</p> <p>Again why are you giving me wrong account number for payment arrangements </p> <p>You better provide answers to my questions then we will move forward. </p> <p>I have been to the dealership where i bought the cars,your east gate branch,hatfield branch Johannesburg vehicle and finance and i was turned back. Your passing me off cause this is my time and money trying to resolve this Stupid matter and all you do is Slam me with an email without talking to me. Nxa!!!!</p>

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Replies (1)
Standard Bank
Standard Bank's reply20 Jul 2016, 08:02
Official

Good day Tsholofelo

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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