1 reviews | Active since Jul 2017
THE MOST ****ING INCOMPENTENT BANK IN THE WORLD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>I WILL NEVER DO BUSINESS WITH THIS BANK EVER IN MY LIFE. IT HAS THE MOST INCONMPETENT STAFF WHO DO NOT KNOW WHAT THE **** THEY ARE DOING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>I had an outstanding balance of R5016 which was settled on the 9th of June 2017. After this payment was made I asked these *********** people to close this credit card as well as the flipping Blue Bean Account which was opened without my consent and R25 was debited from account monthly and I did not even use this account let alone it be opened without my consent.</p> <p>They called me everyday but none of my requests were were being processed. In July after trying countless number of times to try and get a hold of them they continued to dedit R25 for the Blue Bean Account and R300 for the main credit card.</p> <p>I still called and could not get through to a consultant. When I finally did, after holding for about 20 minutes I was sent through to the customer care department and I was placed on hold for a further 20 minutes.</p> <p>I had to call again then only was I told that the other ****ing stupid consultants didnt follow the correct procedure for my accounts to be closed like I had requested.</p> <p>This is a low class, fly by night institution with no regard for customer service.</p> <p>Its just plain *******!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! </p>
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Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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