PN
Precious N
1 reviews | Active since Jun 2020
24 Oct 2020, 12:20
The most inefficient bank!
I have been trying to get a simple cell phone number to be registered on my profile for the last year and whenever I go to the branch after 2 hrs of standing in the queue no - one in the entire branch could help including the call center agent, now I sit with absolutely no access to the app and cell phone banking and no - one is willing to help!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 Oct 2020, 04:12Hello Precious
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply25 Oct 2020, 04:12
Official
Hello Precious
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
28 Oct 2020, 13:26Hello Precious
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply28 Oct 2020, 13:26
Official
Hello Precious
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
09 Nov 2020, 16:13Hello
Standard Bank's reply09 Nov 2020, 16:13
Official
Hello