AH
Adele H

1 reviews | Active since Oct 2011

21 Apr 2015, 15:00

THE MOST HORRIFIC SERVICE EVERY!

First I tried to register for Internet banking that took an hour because something wrong with system. Went to OK and bought some stuff. My card decline. A friend made a payment Standardbank to my Standardbank. Back to bank. Ask this Motede what happened money should be available immediately? She rolls her eyes at me and says no it takes 24 hours. I tell her not possible it is standardbank to standardbank internet payment. Grabs ID with the worst attitude, do something, starts laughing and says yes it is internet banking it will take 24 hours. REALLY!!! I wanted to use this account as my business account for money coming in but when i calmed down be sure i am closing this account tomorrow and STANDARD BANK WORST BANK EVER!!!!! Never again!

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Replies (1)
Standard Bank
Standard Bank's reply22 Apr 2015, 16:01
Official
Hello ahoffman,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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