The most disgusting service I have ever received

<p>Hi!</p> <p>I received an SMS last night from Standard Bank asking me to contact their ***** unit to verify an online transaction I made on internet banking for R300 to pay for my electricity, WHICH I HAVE DONE EVERY MONTH FOR THE LAST 6 YEARS!</p> <p>I missed the sms last night and today my account was blocked. For THREE HUNDRED RANDS!</p> <p>I was told to phone an 010 number, which is in JHB - I am in Cape Town! Why was I not given the toll free number in the SMS?</p> <p>I have now been holding for over 55 minutes.</p> <p>FOR. THE. *****. REPORTING. UNIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>Seriously, get your act together. This is amateur hour stuff guys.</p> <p>I have now been HUGELY inconvenienced AND embarrassed at two separate retailers.</p> <p>And I am still holding...we have just reached the 1 hour mark.</p> <p>You just made yourself Internet famous Standard Bank. Well done.</p> <p>UPDATE: my call was eventually answered after 1 hour and 15 minutes and my limits etc reset, but you still owe me a huge apology.</p> <p>I won't hold my breath.</p>