The Most Appalling service Ever received.

Absolutely appealing service. On the verge of a national lock down and with provisions being made everybody was stocking up for the stay-in, myself included. But standard bank decides to debit more than my quoted installment for my credit card. I contacted the care line and was thrown from pillar to post by the most *********** staff I have ever encountered. I could hear the confusion in their voices as they kept transferring me in circles and this I knew because I heard their voices moments earlier. Lerato was the one name I caught. Absolutely disgusting. Standard bank has been my home as a client but I must now change. I cannot belive this.. For every month before I was debited accordingly but this month, I coincidental to a lock down they debit me almost double. For a corporate banker your establishment is unprofessional and practices a code of ********* behavior. And I think it so that you will disregard this mail. I have no money today but you at Standard bank could care less. What I have is for outstanding payments. What else do I add