SB
Sinethemba B
1 reviews | Active since Nov 2019
04 Jul 2020, 11:57
THE MOST APPALING BANK EVER!!!!!!!!!!!
For the past few days I have been calling the line with no success. I understand the nature of the staff shortfall during the COVID19 period, but the incompetence of the technology and the contact centre consultants, your procedures as a whole and your lack of catching up with other banks is in fact, Appalling!!!!!!
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Standard Bank's replyOfficial
05 Jul 2020, 06:16 Hello Sinethemba
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply05 Jul 2020, 06:16
Official
Hello Sinethemba
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***