HL
Hille L

1 reviews | Active since May 2018

22 Jun 2023, 12:16

The money belongs to me NOT SATANDARD BANK

I have a Auto Share Invest account, and currently in the Nederland's, trying to fix problems with emailing Standard bank is a total waste of time. You get a response that they will attend to you with in 24 hours, but nothing ever happens. Send mail to the below: ***; ***; ***; ***

Please add a +31 to the tell number supp****.

0
Replies (8)
Standard Bank
Standard Bank's reply22 Jun 2023, 12:35
Official
Dear Hille 

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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HL
Hille L's update22 Jun 2023, 12:48
Reviewer Update
I can be reached at +***9 after hours or *** anytime.
Standard Bank
Standard Bank's reply22 Jun 2023, 12:50
Official
Hi Hille

Thank you for sharing the details. We will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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HL
Hille L's update22 Jun 2023, 12:50
Reviewer Update
use my mail to contact me I am in Europ.
Standard Bank
Standard Bank's reply22 Jun 2023, 12:52
Official
Hi Hille

Thank you. Our team will be get back to you.

Kindest regards
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply23 Jun 2023, 16:38
Official
Hi Hille

We  would like to thank you for taking our call and giving us the opportunity to resolve your matter. 

We are glad we could assist. 

If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
***
HL
Hille L's update28 Jun 2023, 08:07
Reviewer Update
Still not fixed.Only getting worse
Hi Gorden
Below the message on my Standard bank internet banking.
I have R 114 000 worth of shares, which I now can’t even see or sell, and the market is dropping.
Its been like this now for 4 weeks.
Please explain what the hell is going on here, I need answers.
Where is my shares??????????????
AutoShare Invest Pending Approval
Application received, in the process of being worked on.
Your application is currently under review


Standard Bank
Standard Bank's reply28 Jun 2023, 08:16
Official
Dear Hille

We will follow up with our team and we will be in touch.

Our sincere apologies for the inconvenience experienced.

Kindest regards
Standard Bank Hello Peter Team 
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