DS
Daniel S
1 reviews | Active since Mar 2020
18 May 2021, 12:28
The level of incompetence is staggering!!!
It's been 2 years since the passing of my dad yet we are still receiving letters from Standard Bank for the deceased account which we believe it was closed. This matter was reported several times and we followed the process of submitting the required documents at the branch. I'm appalled by your level of incompetence and I need this matter to be attended immediately.
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Standard Bank's replyOfficial
19 May 2021, 00:56 Hello Daniel
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply19 May 2021, 00:56
Official
Hello Daniel
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***