the last time I will approach standard bank for assistance

On the 23rd of Dec I decided to approach Standard bank Wonderpark for assistance but was met with a cold shoulder and after 30 Minutes trying resolve the issue all on my own I decided to leave the bank without any results I was called into a cubicle by a bank official but after 2 minutes and while we were discussing the problem and what I was hoping for to achieve I was told that I must sit outside the cubicle on a couch and resolve the issue on my own all this while this official called in another customer who she assisted and leaving me in the cold This is absolutely the worst and shocking experience ever by a bank I do understand I am worth nothing to the bank and makes no valuable contribution but thought it good to do the right thing not only explaining my situation but also came with a corrective action I have since gone to Nedbank who are willing to help me