TM
Tebogo M

1 reviews | Active since Oct 2019

26 Feb 2025, 11:42

The last thing Standard Bank cares about is YOUR BUSINESS

There is nothing more painful than using Standard Bank as your business bank. Simple tasks that should take minutes, like getting bank statements, feel like applying for a visa or trying to move to another planet. The frustration never ends. Bankers are never available when needed, and even when you manage to get in touch, no one ever follows through to complete your requests.

My industry is fast-paced and stressful, but the worst part about my business is having to deal with Standard Bank. They are an absolute blocker to my compliance, which means I can’t do my financials, I can’t bid for work, and I am constantly held back by their inefficiency. If anyone wants to lose money and miss out on opportunities, they should definitely bank with Standard Bank.

The thought of having to interact with them makes me feel like digging a grave and burying myself in it. I’m seriously considering transferring my entire portfolio to another bank because at this point, Standard Bank is more of a burden than a help

0
Replies (3)
Standard Bank
Standard Bank's reply26 Feb 2025, 11:58
Official
Dear Tebogo

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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TM
Tebogo M's update26 Feb 2025, 13:50
Reviewer Update
this is completely unacceptable at many levels. now instead of doing my actual work, I must spend the whole day running after bankers and relationship managers?
Standard Bank
Standard Bank's reply26 Feb 2025, 14:08
Official
Dear Tebogo 

Our team has received your com[plaint and will look into it.

Please be on the look out for further communication .

Sorry for the inconvenience.

Kindest regards
Standard Bank Hello Peter Team 
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