1 reviews | Active since Oct 2010
The last straw!
You misrepresent the dates on my statement to suite you and this is now the final straw. I'd like ALL my savings and cheque accounts with Standard Bank CLOSED with immediate effect, please. Right away!<br> Day Actual Date Tran Type Amount Your Date<br> Friday 20/03/2015 Debit Order -177.31 20/03/2015<br> Saturday 21/03/2015 Cash Deposit +200.00 23/03/2015<br> Monday 23/03/2015 Card Purchase -49.99 23/03/2015<br> Tuesday 24/03/2015 UNPAID DO +177.31 20/03/2015<br> <br> So, my account went into overdraft on Friday, the 20/03/2015 by R141.49 but I FUNDED the account the very next day by depositing R200 at your Cash Accepting Terminal. I paid the money in BEFORE the item was unpaid. You misrepresented the deposit date and chose to show it as the 23/03/2015. Saturday or Monday and I'm not interested in whether your systems can or can't cater for non-working days. The POINT IS, I funded the account TWO DAYS before you unpaid the item. You UNPAID the item today, the 24/03/2015 but show the date of the unpaid as the 20/03/2015. Are you even allowed to do this? Anyway, your systems are far too antiquated, out-dated and dreadful for my liking. Please CLOSE ALL MY ACCOUNTS RIGHT AWAY. RIGHT AWAY!
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
