The last straw

Today was the last straw for me.... Standard bank has time and again made me question why I'm using them for my personal banking needs and repeatedly I chose to overlook the issues that never seemed to stop. Constantly I struggle to get ATM's and even where I know they can be located I find them to be out of order or not having notes to dispense, even at the branches itself. I also app**** for a loan in January and the person helping me promised to contact me within 3 days to confirm the application, however this never happened and I had to make a alternative plan. In another instance I app**** for a credit card this past month in Cape Town while on business specifying that the card need to be delivered to Standard Bank Centurion branch with yet another false promise of being contacted once the card was available. 3 Weeks later I decide to go and collect the credit card along with replacing my banking card that was ****** the previous day only to find that the system is offline. In this day and age its not necessary to struggle with a service provider as I have been, thus I'm moving to another Bank who actually does what is expected from them and who values clients.