BL
Bonolo L

1 reviews | Active since Sept 2015

24 Apr 2020, 00:22

The inequalities of this Country

The COVID 19 holiday repayment is not favoring anyone. This time everyone is in dire need for financial assistance. My husband app**** for the benefit he's being told to pay first for the month of April. He has never skipped a single payment since he has been with this bank. Now when we need them the most they throw us to the wolves. Your service stinks your call centre is a night mare. You are just money milking the poor and don't want to lift a finger to help. We are still going to pay the money. We are just asking for a breather Amid these trying times.

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Replies (2)
Standard Bank
Standard Bank's reply24 Apr 2020, 08:34
Official
Dear Bolo

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Apr 2020, 15:23
Official
Dear Bonolo

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards 

Complaint Resolution Centre
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