The Hell of opening a Business Account with Standard Bank

I tried to open a new business account with Standard Bank during April, and did the online application because of the Covid-19 lockdown. When I had still heard nothing after 3 weeks, I phoned customer service to follow up. They took another 3 weeks and numerous emails to get back to me, and finally put me in touch with one of their service agents. She did the paperwork and sent the documents for review and signature. I identified 3 issues in the documents which I asked her to correct. She assured me that she would and that I could safely sign. Signatures were added to the document, and I was told that a full - corrected - copy would be emailed to me. The document was emailed, but none of the changes had been made. I went back to Customer Service and questioned this, and was next contacted by a more senior person from Customer Service. I explained my problems to him and he must have spoken to the agent as she eventually did answer some - if not all - of my questions. She also promised to fix the errors in the document and to revert asap. It is now 2 months later and I have heard nothing, received nothing and don't know if I have a new business account with Standard Bank or not as I cannot access the account number online and have not received any of the bank cards that come with the account. As a customer for over 40 years, I am abhorred by this service! This is my final attempt to get things sorted out. If I don't hear from Standard Bank, I will be taking my business elsewhere.