TM
Tumelo M
1 reviews | Active since Jul 2024
26 Jul 2024, 14:21
The Failures of Standard Bank – Transaction ***** Team
Standard Bank has poor service, they don’t know the meaning ‘sense of urgency is. I have been calling and visiting their branches for 5 days to get help with my business account since they’ve locked it, they keep on saying that “we have escalated your matter to the Team leader” Keegan Nayager is the Team leader. I am losing business while they are busy dragging their feet, I was supposed to deliver an order to my client today but I could not because I was not able to access my money. This is unacceptable I must say, I think I will take my business to other Banks.
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Replies (1)Standard Bank's replyOfficial
26 Jul 2024, 16:45Dear Tumelo
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jul 2024, 16:45
Official
Dear Tumelo
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
