The Credit Card that Never Happened, but billed

<p>i am so upset sitting here.standard bank.please can you get your stuff sorted?</p> <p>first the delivery was a mess up. then the credit card.and then i found out that the application was a mess up.now getting this off my name is still a messup-numberous mails and calls and this is still not resolved.there is not one thing that went right in this whole credit card thing.i am billed for a credit card i do not have.i have spent hours on the phone, sent emails.all of this wasting my time which you do not deserve.</p> <p>please can you give me feedback on all my queries instead of telling me to send mails to different departments, this was your messup to start with, you sort it out.i have wasted enough time on you.</p> <p>Your Closure letter refers. <br />* incorrect query date - the date on the letter is way before the application was done, this was then changed to a new incorrect date.<br />* incorrect address - this is not my correct address-i have never provided this address, would like to know who provided this detail on my account?please update with the correct details.<br />* where do you want me to cancel the debit orders? you are taking the money from my account, it was initiated from your side, I expect all money to be paid back and you to stop debit orders - these are not authorized by me.this is theft.<br />* no confirmation that I do not owe anything on this card as per the statements sent<br />* no confirmation that fees that was deducted off my account will be paid back<br />* confirmation that this will be taken off my itc report - no trace of your mistake on my credit record<br /> * I still want to know who has messed up this whole application? was this the lady that did the telephonic conversation or did I give the incorrect details? this caused hours of my time wasted. this is ridiculous. would expect you to get something small like this sorted. and I will not consider standard bank in the future. not with this. this is absurd.</p> <p> </p>