1 reviews | Active since Jul 2016
The cost of joining the std bank family
My recent experience with standard bank and it's products and services has been horrific to say the least
It's now 11:20 saterday a day after my birthday and what was suppose to be a first time in a long time to have fun and spoil my family a bit for my birthday and go on a trip. After many months of financial suffering.
My stanlib product which I can't link on std bank app , even though the add on is telling me to link it. Is problem 1 My pay from this std bank product is auctioned on the 20th and normaly receive it on the 21st. If I am luck and the dates don't fall on the wkend or a public holiday then I suffer big time. And I can't do anything about it. Not even remove the money for better service from a better company. They couldn't even do my tax right, apparently they wouldn't know so they have to try and and see what sars says after a year of payments and a initial 7000 fine last year and this year a 25 000 rand fine. So I paid 2000 rand for a tax man to tell me what to do. Then I have a property of 3 000 000 and a bond of 900 000 that's is now 800 000. And want to get a increase to do some renovations to make it a 4 000 000 house and I must run around to provide std bank with all the papers they sit with
Now back to my birthday wkend. My money is still not in and when I phone the call centre I am told they can't help me but someone will contact me on Monday when my birthday wkend is over with no gifts and no CAKE. No visitors nothing.
Worst experience ever
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
They have now even just closed the previous enquiry.
Can someone help please.
No response by 13:00 I will be requesting my removal from std bank database. And then will only pay a 10th of my current bond. I will also transfer my existing R5 000 000 estate to another bank. And will report this on all my social media.
You are messing with my family and not just me
They have now even just closed the previous enquiry.
Can someone help please.
No response by 13:00 I will be requesting my removal from std bank database. And then will only pay a 10th of my current bond. I will also transfer my existing R5 000 000 estate to another bank. And will report this on all my social media.
You are messing with my family and not just me