VB
Vuyelwa B

1 reviews | Active since Oct 2018

16 Feb 2023, 09:51

The best customer service Standard Bank Home loan department- Mr Laurence Baloyi

I was helped yesterday by a gentleman by the name of Laurence Baloyi. He gave me all the information I needed to make an informed decision. He put my interest first. He helped me after calling multiple of times with no answers. He was patient and i do hope his managers recognize his strengths and give him a promotion. So respectful and informed. Thank you Mr. Baloyi from the home loan department.

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Replies (3)
Standard Bank
Standard Bank's reply16 Feb 2023, 10:03
Official
Dear Customer

Thank you so much for your rating and your kind words. 

We have sent your compliment to the relevant department so they can celebrate their win. 

We appreciate you taking the time to share your excellent experience with us. 

Kindest regards
Standard Bank Hello Peter Team 
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VB
Vuyelwa B's update16 Feb 2023, 15:03
Reviewer Update
Hi, Mr. Laurence Baloyi had to forward the matter to the sales department but the matter has not been resolved. I have been calling since the beginning of this week. Can someone please help.
Standard Bank
Standard Bank's reply16 Feb 2023, 17:27
Official
Hello Vuyelwa

We will have this matter looked into this matter and provide you with a follow-up. 

Please be on the lookout for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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