KM
Keletso M

1 reviews | Active since Oct 2016

11 Sept 2017, 15:08

The best consultant at Standard Bank

I recently lodged a complaint with Standard Bank regarding poor service with their call centre, I was then contacted by Nicole Pilley fron their Retail and Business banking division and from the first contact she exceeded my expectations with her outstanding service, I wish I dealt with her from the very beginning before even having to lodge a complaint.

Keep up the awesome service Nicole, you are an asset to Standard Bank!

Kel

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Replies (2)
Standard Bank
Standard Bank's reply12 Sept 2017, 04:04
Official

Thank you for your post.


It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.


We are delighted to hear of your wonderful experience with Nicole Pillay.

Kind regards

Clint Chetty


Complaint Resolution Centre

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Standard Bank
Standard Bank's reply12 Sept 2017, 11:21
Official

Dear Kel West

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Nicole Pilley.

Kind regards

Complaint Resolution Centre
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*** (fax)
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