KM
Khummo M

1 reviews | Active since Jun 2019

13 Feb 2023, 12:11

The banking call centre sucks

Good day, I have a new device and the Standard bank online isn't helping me at all. I have already contacted them twice, the 2nd time receptionist was horrible and the guy never called back when the line finally gave up.

I need to use my banking app now, it's over due with 2 hours now.

0
Replies (1)
Standard Bank
Standard Bank's reply13 Feb 2023, 12:19
Official
Dear Khummo Mvana

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team ***