The bank took R8126.00 without notifying me

Item: Standard Bank
Rating: 1
Author: Michelle M

<p>I owe Standard Bank R8126.00 on my cheque account, i was unemployed for 4 months, i asked the bank to take out R500 a month, i got paid today and the bank just took the whole amount, i havent paid my rent or school fees and done anything else yet. they didnt notify me of anything, they just took the complete amount. Now theres R3000 in my account, i dont know how to handle this</p>

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Replies (2)

Standard Bank's replyOfficial

28 Jun 2016, 10:16

Good day Michelle Moonsamy

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank's reply28 Jun 2016, 10:16

Official

Good day Michelle Moonsamy

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Standard Bank's replyOfficial

30 Jun 2016, 10:11

Dear Mr Moonsamy

I refer to the e-mail correspondence and confirm that the matter has been addressed.

Thanks,

Nkululeko Sithole

Complaint Resolution Centre

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Standard Bank's reply30 Jun 2016, 10:11

Official

Dear Mr Moonsamy

I refer to the e-mail correspondence and confirm that the matter has been addressed.

Thanks,

Nkululeko Sithole

Complaint Resolution Centre

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