The Bank that does not help
We have been engaging with our business bank manager Angelique Neethling for some time. She does not take any more of our calls, she does not respond in any way or form. We have app**** for a term loan from Standard Bank 6 months ago and are still awaiting finalization on this loan. We find his extremely unprofessional from her and Standard Bank South Africa
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
02 May 2023, 12:07Dear Nick
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 May 2023, 12:07
Official
Dear Nick
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
03 May 2023, 15:13Dear Nick
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 May 2023, 15:13
Official
Dear Nick
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
's updateReviewer Update
10 May 2023, 10:41And still nothing has happened, Meet Standard Bank
's update10 May 2023, 10:41
Reviewer Update
And still nothing has happened, Meet Standard Bank
's updateReviewer Update
10 May 2023, 10:43My rating remains, as the service is just so bad still. Nonresponsive, nonchalant, and lack of motivation to gettings done.
's update10 May 2023, 10:43
Reviewer Update
My rating remains, as the service is just so bad still. Nonresponsive, nonchalant, and lack of motivation to gettings done.
Standard Bank's replyOfficial
10 May 2023, 10:49Dear Nick
We apologize that you have not received the outcome on this matter.
We have requested for an urgent update. Kindly await feedback from the team.
Regards
Standard Bank Hello Peter Team
***
We apologize that you have not received the outcome on this matter.
We have requested for an urgent update. Kindly await feedback from the team.
Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 May 2023, 10:49
Official
Dear Nick
We apologize that you have not received the outcome on this matter.
We have requested for an urgent update. Kindly await feedback from the team.
Regards
Standard Bank Hello Peter Team
***
We apologize that you have not received the outcome on this matter.
We have requested for an urgent update. Kindly await feedback from the team.
Regards
Standard Bank Hello Peter Team
***