BM
Bongani M
1 reviews | Active since Mar 2021
03 Dec 2021, 17:40
The Bank of Amateur Employees - Standard Bank
As a former employee and a loyal customer of the bank, I am disappointed and disgusted. I have sent several emails to the bank in a request for me to pay my debts and reactivate my cheque account, NO ANSWER. I am now in Asia and I can only depend on o emails because phones ring forever and you wait until you have nothing to send to your accounts back home. Do you really look after your customers? But then I am not surprised that you hire through ******** and you have Managers such Agatha Shabangu who force employees to take loans in order to lend her. I am glad I was fired for something I NEVER DID, but I hurt that I am being "fired" as a customer.
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Replies (1)Standard Bank's replyOfficial
06 Dec 2021, 15:57Dear Bongani M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply06 Dec 2021, 15:57
Official
Dear Bongani M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
