The bank needs to reverse an amount of R400 back.

The bank should reverse the sum of R400 that was debited from my account by the Cresta Ster Kinekor Cinemas on the 13 of April. I was not at the mall and I certainly didn't watch a movie on that Monday. I have wasted so much airtime and energy by going to the bank and calling the ***** department regarding the process of the case and then told that they will not refund me the money after 2 hours holding the line for a consultant. I am so mad, I don't even have money and I won't just let the bank leave my case just like that. I am mad and I want my money back or I will move my account to another bank. So much for trusting the bank with my money. I hate the bank for wasting my time and in the end they told me a stupid reason that someone was using my card when I had my card with me the whole time. Standard Bank think they are superior, they better refund me. Stupid bank!!!