1 reviews | Active since Jun 2016
The bank debit order paid other get send back
<p>On the 1st September the bank sent back my pension fund that went off before their debit order for R1000 but the bank keeps their money even though their debit order caused me to go into overdraft by only a few rands which I saw and rectified. Now I know I am just a number to the bank as they only worry about a fee and I demand it be put back into my account as the reversal was not necessary. My broker will think I did not have funds but I can show it. This causes unnecessary friction and put pressure on my already poor state of health. The bank can just like the goverment do as they please.</p>
Good day Marius Landsberg
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
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Good day Marius Landsberg
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Dear Marius Landsberg
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Marius Landsberg
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
I rep**** that the bank would not accept liability for their unfounded actions and the customer is still just a number with the bank benefitting from their actions.
I rep**** that the bank would not accept liability for their unfounded actions and the customer is still just a number with the bank benefitting from their actions.