The ATM swallowed my cash deposit!

On Sunday, my wife made a deposit into her account. The money got stuck in the ATM and after a while it retracted the money. A slip was printed stating that the money was retracted and she need to visit the branch. She went on Monday and they informed her that they need to wait for the ATM technician to come and fix the ATM.

It's been 3 days and no ATM technician pitch up yet to come and fix the ATM. She's been on the phone with a few consultants and none of them can assist.

It was a large amount of money that needs to be paid into her account for debit orders to go off.

This is really unacceptable and we are going to close the account and move over to another bank.