The App was not great but the people were

I tried to switch from Nedbank Private to Standard Bank Private but I was very disappointed with how the banking system and how it worked.

The reason this is still a 4 star review is the people involved in the process were extremely helpful, friendly and professional and they tried their best to keep me as a client but the app simply did not serve my needs and I felt it was behind in terms of what I was used to with Nedbank.

There was a lot of unnecessary security questions and this process made making payments easily flagged for a risk and it was sad to say the least.

I would wait for the app to get to a better level and then try again because Olwethu Kona, Charlotte Masisi and Vusumzi Kiva really went above and beyond.