THE ABSOULTE WORST !!!!!!

I have never in my life dealt with a bank with such *********** and unhelpful staff as those working for Standard Bank, specifically those dealing with vehicle and asset finance.

For the last 10 months I have been in a non-stop fight with Standard Bank with regards to my VAF Account. The battle started with setting up a debit order, that never seemed to run on the pre discussed dates. Deductions would take places randomly, and then when they failed, an agent would promptly be on the phone co collect the amounts. I would request that the dates be corrected and offered to make EFT payments to the account. The EFTs would constantly bounce back, and when I bring the issue up with the agents working in the VAF department, I would be given sarcastic answers like "just go to the branch" or the problem doesn't lay with us, but with Nedbank.

The only time when I seem to get any assistance from Standard Bank is when I the account is handed over to Nexus.

At one time, the frustration escalated to such a level, that I attempted to open a standard bank, bank-account, with the hopes that it would solve this transfer issue that I was having. Needless to say, I received the same quality of service when attempting to open a bank account, as I received when dealing with their VAF division. Needless to say, after several attempts, the bank account has still not been opened.

I have begged and pleaded to speak to supervisors, and managers, who don't return calls or emails.

I am so over this, if I knew then what I know now, I would NEVER have financed my vehicle with Standard Bank.