The absolute worst

This is literally the WORST bank. I app**** online for vehicle finance. There is no way to follow up and they do not get back to you. I've in the meantime received a great offer from mfc. But it bugs me that my own bank has zero interest. I've asked for feedback on email. It goes unanswered. I've phoned the vehicle finance dept *tip don't waste your time, that number NEVER gets answered. I've spoken to consultant upon consultant (they will get back to me....) Still waiting. I've lodged an email complaint to the complaints resolution centre... best they can do is tell me that they will get back to me... phoned the complaints dept... same story... zero effort to assist cutomers... and then all this nonsense of your app being offline every so often and your internet banking. And double debiting transactions. And just all round horribly lacking customer service... this bank is seriously going down the toilet. Still waiting for feedback on my vehicle finance application.... but I guess those online applications arebjust there for absolutely no reason.... i am moving this month to fnb. Potential customers...