IN
Ipeleng N

1 reviews | Active since Apr 2023

30 Apr 2024, 12:19

That immediate payment better be immediate

EVERY SINGLE TIME I make an immediate payment, it takes forever to reflect to the beneficiary to which I sent it to. And even the POP takes forever to reflect on the email. EVERY SINGLE TIME. Why should you charge for the immediate payment fee if the payment is gonna take ages to reflect? and the bank charges are crazy too.

0
Replies (1)
Standard Bank
Standard Bank's reply30 Apr 2024, 12:46
Official
Good day Ipeleng

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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