Thanks for treating me like a walking-talking trashcan as I find a new bank!

The service at your Campus Square branch is ridiculous! On Thurs, 20 Aug. '20 at 15h30 I wanted to activate the stupid banking app, after I had gotten little to no help in activating it on Sat. 01 Aug. '20 by Andile (from the branch). On Thurs. 20 Aug. '20, I tried to gain access when a rude security guard shouted at me aggressively that apparently they were already closed. I tried explaining to him that the times outside indicate the branch closes at 16h00, to which he continued his abusive rant while pointing at a makeshift board indicating a conflicting closing time of 15h00. As I tried to explain to the rude guard, an equally rude and aggressive bank employee (a black African male with short dreadlocks) took over from where the rude guard left off in assaulting my dignity. My problem is this: why would you have conflicting banking hours on the window? It doesn't take a rocket scientist to know that a makeshift board won't do! Just replace the times on the window and remove the old times! Thanks for treating me like a walking-talking trashcan, as I find a new bank!