1 reviews | Active since Aug 2013
Thanks for Ripping Me Off
The bank that I have been banking with for years has been ripping me off on Service Fees. I hold a Prestige Account with your bank, and since the inception of my account I was never billed for Service Fee up until May 2014. May '14 you started to bill me for a Service fee of R32 until December 2014. I never queried this as I thought this is one of the bank charges. January 2015 the fee went up to R35, and this I have been paying up until now. <br> <br> I started to question the so many fees on my statement, as I was told by the person that helped me at your Card Division call centre that \I am suppose to be billed for this as this is bundled in my package"..All this time I have been billed for something that its already bundled in my package. How can that be? How did Standard bank not pick this up? <br> <br> I called in to request that all the Service fees that have been deducted from May 2014 up until Nov 2015 to be paid back to my account and I am told that I can only be paid for 6months. How come"
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
