1 reviews | Active since May 2014
Thanks for not being willing to help
I send a staff member down to the bank to do 3 separate cash deposits as well as to request change. As i never had deposit slips left i wrote the details of 2 deposits on 2 separate pieces of paper and the 3rd deposit i sent with the card for where it had to go into. after waiting for quite sometime as only 2 tellers are open the gentleman behind the desk told him that the bank doesn't do deposits like this and deposit slips needed to be filled in else no one could assist. not even the bank card for the last deposit was acceptable for the teller. So my staff member then asked if he could get the change and he would get deposit slips are a bit of convincing the teller said it fine however he couldn't see why he couldn't fill in the slips and just rejoin the queue <br> thanks for making someones day so special am extra happy i took business accounts from Standard Bank if I was treated like that by a teller i would of had loads to say and loudly too.
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
