DT
Daniela T
1 reviews | Active since Apr 2018
02 Jun 2020, 08:46
Thanks!
An unauthorized debit went off my account this morning. I went onto the app, cancelled the debit order and requested a return of the funds. The app said it was successful and would take 2 working days to be processed. Literally an hour later the funds are back in my account. Well done Standard ban**** Now I don't have to spend the whole day fighting with that company to get my money back :)
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Standard Bank's replyOfficial
02 Jun 2020, 11:37Dear Daniela Teixeira
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with the Banking App.
Kind regards
Complaint Resolution Centre
***
***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with the Banking App.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply02 Jun 2020, 11:37
Official
Dear Daniela Teixeira
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with the Banking App.
Kind regards
Complaint Resolution Centre
***
***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with the Banking App.
Kind regards
Complaint Resolution Centre
***
***