Thank you Trevina

Went into Mall of the North branch to make a deposit on 17th. ANA machine not online so went to teller to do deposit. I requested that no additional charge be made due to me using the counter facilities due to atm being down. I was assisted by Trevina. He advised that I would not be charged any additional fees. I had my doubts as previously this has gone horribly wrong. At about 16h00 in the afternoon I received a call from Trevina advising me that he checked my account to ensure I was not charged additional fees and that all was in order. I was blown away by the extra effort he took. Wow, such a simple transaction, but he made my day. Thank you Trevina.